"If you can design something that a grandmother could use. Well, you've done pretty well."
There's a great book called The Mom Test that hits on this idea. I think about it every time I am playing tier 1 help desk support for my grandmother or my mom.
"If you can design something that a grandmother could use. Well, you've done pretty well."
There's a great book called The Mom Test that hits on this idea. I think about it every time I am playing tier 1 help desk support for my grandmother or my mom.
It’s a good book — especially as one can reference it time and time again.