Sid Jain on good retention rates, B2B vs B2C NRR, and cohorting product-market fit

Product State Q&A

Sid Jain is a Senior Research Analyst at ChartMogul. He previously spent 7 years at J.P.Morgan as a Product Manager and Equity Research Analyst.
SaaS Roundup / LinkedIn 

EC: What is a good retention rate?

SJ: We recently published a study on retention based on data from over 2,100 SaaS businesses. In our analysis, we found that what is a good net retentio…