Harris Fanaroff on onboarding new hires, recruiting in a downturn, and standing out as a PM candidate

Product State Q&A

Harris Fanaroff is the Founder of Activate Onboarding, and the Global Head of Client Relations at Pontoon Solutions. He is the former VP of Client relationships at OKA, and a former small business owner. 
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EC: What is the key to effectively onboarding new team members? 

HF: The big 5 are - 

1. Building that connection immediately upon accepta…