Adam Houghton on customer-obsession, sharing accountability with Customer Success, and building product expertise
www.productstate.com
“In SaaS, with continuous product updates and inevitable priority changes for end users, you are never done onboarding a customer so continuous discovery and enablement is a must.” - Adam Houghton
Adam Houghton on customer-obsession, sharing accountability with Customer Success, and building product expertise
Adam Houghton on customer-obsession, sharing…
Adam Houghton on customer-obsession, sharing accountability with Customer Success, and building product expertise
“In SaaS, with continuous product updates and inevitable priority changes for end users, you are never done onboarding a customer so continuous discovery and enablement is a must.” - Adam Houghton